編者按：近年來，北京市全面落實首都城市戰略定位，完整、準確、全面貫徹新發展理念，主動服務和融入新發展格局，一系列創新治理改革措施扎實推進，各項惠民、利民的公共政策持續實施。
為幫助國際社會和在京外籍機構及人士更好地從“小詞”中讀懂北京，助力國際交往中心功能建設和北京高水平開放高質量發展，北京市人民政府外事辦公室翻譯中心與北京第二外國語學院中國公共政策翻譯研究院聯合推出“讀懂北京Keywords”，以《政府工作報告》和其他重要公共政策文件為依托，集中推出年度政策熱詞及其權威解釋中英雙語對照譯法。
“讀懂北京Keywords 2022”包括高質量發展、規劃建設、基層民生等6個版塊，用28個新鮮出爐的政務關鍵詞，帶您一起了解首都的新發展、新成就。
基層民生
20. 兩個“關鍵小事”
Two important "minor" details
即垃圾分類和物業管理，是近年來北京市提升市民生活質量和城市精細化治理能力的重要抓手。
These are waste sorting and property management, which have in recent years become the focus of government efforts to improve the life of the people through meticulous municipal management.
21. 每月一題
"One issue per month"
即接訴即辦“每月一題”機制，2021年起，北京市從上年度12345熱線市民訴求中篩選出基層和市民普遍反映突出、長期解決不好、適合在市級層面制定新政策統籌解決的問題，采取高位推動、每月調度、重點督辦的方式，每月圍繞1個主題、選取2-3個具體問題，每個問題由一位分管市領導統籌、一個部門牽頭負主責，相關單位協同配合，積極推動問題解決，提升群眾的獲得感。
This is a mechanism for dealing with public complaints. In 2021, Beijing began to select thorny chronic issues that call for municipal-level policies and coordination from among public complaints made via the "12345" hotline in the previous year.
Each month, one such issue with two to three specific problems is addressed through action initiatives, deployment planning and focused supervision. For each issue, a lead department works under a municipal leader responsible for coordinating cross-departmental efforts, in order to solve the issue to the public's satisfaction.
22. 時間銀行
Time banking
即以時間銀行模式發展為老公益志愿服務，主要包括構建市、區、街道（鄉鎮）三級養老服務時間銀行管理體系，統一搭建養老服務時間銀行信息管理平臺，規范制定養老志愿服務實施流程。時間銀行以1個小時為一個服務時間單位，以時間幣的方式進行記錄儲蓄。志愿者在本人或其配偶達到60周歲且有服務需求時，通過時間幣進行兌換，可享受其他志愿者提供的養老志愿服務。
Time banking is a mode of voluntary service for the benefit of senior citizens. Beijing will develop a three-tiered time banking system for eldercare at the city, district, and sub-district/township levels. For this purpose, it will put in place an integrated information platform and standard procedures.
Time banking uses one hour as a service time unit and records savings in the form of time coins. When volunteers or their spouses who have reached the age of 60 need care services, they may redeem services from other volunteers with their previously credited service hours in the Time Bank.
23. 一抓三保五強化
One focus on employment with three priorities and five measures
是北京市推動實現更加充分更高質量就業的綜合舉措，“一抓”即堅持把就業體系運行機制建設，作為落實就業優先戰略的重要抓手；“三?！奔词冀K把保障重點群體就業，保障中小微企業發展，保障創新創業作為穩保就業的基礎、守住底線的關鍵，加大政策和資金支持力度；“五強化”即強化政策系統性、服務便利性、市場主導性、培訓實效性、執法針對性。該做法作為典型經驗受到國務院辦公廳表揚。
This is a package of policy measures aimed at fuller and higher-quality employment. Their focus is on improving operations of the employment system, which is key to our employment strategy.
The three priorities are ensuring employment access for priority groups, providing development opportunities for SMEs, and encouraging and promoting innovation and entrepreneurship. These are critical measures that hold the line on employment. Policy and financial support for these measures will be increased. The five measures are efforts to formulate more consistent policies, make services more easily accessible, give the market a greater role, offer more effective training, and improve law enforcement.
This approach was cited as a best practice by the General Office of the State Council.
